SevenSeasTravel.coms
Low Price Guarantee If
you happen to find a lower advertised price for your
cruise, we'll match the rate or refund you the difference
(if you have already paid in full). Here
is how our Low Price Guarantee works:
- If you find a lower advertised rate
within 24 hours of booking with SevenSeasTravel.com,
please call us toll-free at 800-608-7777.
- Provide
us with the price details including where it was found.
The lower advertised rate must be a price for the same
cruise (same cruise line, ship, sailing dates, and cabin
category) that you purchased through SevenSeasTravel.com.
- A Seven Seas Representative
will review the details. If the lower rate is confirmed,
we'll adjust your rate or process a refund for the price
difference.
TERMS
& CONDITIONS:
- You
must have first purchased a cruise from SevenSeasTravel.com.
- The lower advertised
rate must be a price found for the same cruise (same
cruise line, ship, sailing dates, and cabin category)
that you purchased through SevenSeasTravel.com.
- Our
Low Price Guarantee applies only to rates available
to the general public. It does not apply to group, incentive,
interline, military or other rates that are not available
to the general public.
- You
must meet all requirements for the lower advertised
rate (residency requirements for regional specials,
age-related discounts, etc.).
- Our
Low Price Guarantee applies only to the cost of the
cruise (including port charges). Promotional packages,
group deals, air or land components, shipboard credit,
transfers, pre- or post-cruise hotel stays, and shore
excursions are not eligible. Taxes and fees, which vary
by itinerary, are not included.
- To
claim a refund, you must contact us prior to your sailing
date and within 24 hours of your SevenSeasTravel.com
Cruises purchase. You must call us through our telephone
number at 800-608-7777 to claim your refund.
- SevenSeasTravel.com
is solely responsible for fulfillment on all valid claims.
- The lower advertised
rate must be available for booking at the time you contact
us.
- Your refund request
will be reviewed and we will determine whether you have
met the necessary requirements.
- SevenSeasTravel.com
reserves the right to refuse the refund should you not
be able to provide us with positive proof of a competitors
lower price.
- SevenSeasTravel.com
reserves the right to refuse the refund for any price
errors by the competition or cruise lines.
- If
your request is approved for a refund, you will receive
a check reflecting the difference and this check will
be mailed approximately two weeks after your cruise
ends.
- Seven Seas Travel
reserves the right to modify or cancel the Low Price
Guarantee at any time without prior notice or liability
to you.
- Void where prohibited
by law. SevenSeasTravel.com reserves the right to modify
or cancel the Low Price Guarantee at any time without
prior notice. Any modification will be effective upon
posting of modified Low Price Guarantee Terms &
Conditions on the SevenSeasTravel.com web site. Any
cancellation will be effective upon removal of references
to the Low Price Guarantee and the Low Price Guarantee
Terms & Conditions from the SevenSeasTravel.com
web site. SevenSeas will process the Low Price Guarantee
requests submitted prior to the time the guarantee is
canceled and issue any qualifying refunds or discounts
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